Whats that mean?

Table of Contents

  1. How do I send my logo to you?
  2. How fast can you finish my order?
  3. What is this about stitch count
  4. How do I send my logo to you?
  5. What if I want my name or more embroidery?
  6. Do you have embroidery guidelines?
  7. What about lettering?
  8. Can I have a sample?

How do send my logo to you?

 First Click on design your own shirt start button. Upload a GIF, JPG  graphics file, it should be displayed in the appropriate section on the Design your shirt software complete the upload with all contact information and save. Other formats are acceptable, but will not be displayed.

 You may also upload EPS, CDR, TIFF graphic files or Microsoft Word or PowerPoint files. However, those files cannot be displayed on order page in their native format

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How fast can you finish my order?

The entire process takes two weeks (not including delivery).  We'll ship your order approximately five days after we receive your approval.  Shipping takes 1-5 business days.  Rush service is available for an additional charge.

 If you have a specific date you need your order, please let us know and we'll do our best to accommodate you.  We will calculate shipping transit time so we know when we can ship to meet your deadline. 

 
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What is this about stitch count?

The prices listed on our site include embroidery in one location up to 10,000 stitches .Most left chest logo designs fall under 10,000 embroidered stitches. However , If your design is larger than 10,000 stitches, the following additional charges will apply.

Stitch Count

Charge Per Item

Up to 10,000 stitches

None

10,001 - 15,000 stitches

$1.00 per item

15,001 - 20,000 stitches

$2.00 per item

20,001 - 25,000 stitches

$3.00 per item

25,001 - 30,000 stitches

$4.00 per item

30,001 - 40,000 stitches

$6.00 per item

40,001 - 60,000 stitches

$10.00 per item

 

 

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What if I want my a name or additional embroidery on an item?

You may want more than one design on your embroidered item.  For example: You may want your name on the right chest, or a website on the back of your cap or on the sleeve of your polo shirt.

This is not a problem, However, this incurs additional set up time.

Extra Charges. The chart below lists the extra cost for each additional embroidery per item.

Quantity Extra Charge
12-23 $6.00
24-47 $3.75
48-95 $2.50
96-143 $1.75
144-287 $1.50
288-575 $1.25
Over 575 $1.00

 

 

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Do you have any embroidery guidelines?

Design  Size.  For a typical left chest embroidered logo, the ideal design has a maximum dimension of 3.5" - 4.0". There are exceptions when a design has one dimension that is several times larger than the other. The size of many designs is dictated by the smallest text in the design. We will size your design appropriately based on our experience.
 Small Text.  The smallest text we can embroider with any accuracy is about 0.25" (6mm) high.  We can make adjustments to your design to compensate for slight variations. Typically, a single line of text can only include about 20 characters and spaces before it requires the text to be split into two lines.  
 Headwear The maximum height for a headwear design is 2..5" high (less for visors). The width may be as wide as 5" or even more. Embroidery on the side of a cap may be included at no additional cost.
 
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What about lettering?

Choose from any of the fonts listed in the page, for any text of your design. The actual minimum size is listed to the right of each typeface. We recommend Block as the best all-round font.

Again,  the smallest text we can embroider with any accuracy is about 0.25" (6mm) high.  We can make adjustments to your design to compensate for slight variations.

Typically, a single line of text can only include about 20 characters and spaces before it requires the text to be split into two lines.  

Calculate the approximate size of your design by multiplying the number of letters and spaces times Inches/Character.
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Can I have a sample?

Most only want to check the quality of the item. Some want to check the embroidery ? We'll embroider your sample for a refundable charge of $25.00 - $150.00 per design, depending on the complexity of the design.  Upload your graphic or send it to us by email and we'll give you an estimate.

The sample embroidery charge will be refunded to you when you place a quantity order of at least 12 pieces

 

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